I'm tired

With less than 4 hours of sleep - I am extremely tired!

Why you may ask?

Well, I spent the better half of the night at PPUM/UMMC. My brother-in-law was admitted into the Accidents & Emergency for acute abdominal pain.

So how efficient were the ER team you wonder? They were NOT.

He was left to his pain until he had to bite his own arm. He writhed in pain and was told to lie still. He asked for help and was told that they were observing him. He continued to suffer as they chatted through the night.

My summation - doctors in this hospital (and a few other) need to relearn compassion. They need to locate their passion for healing people. They need to learn some manners when dealing with patients and their concerned relatives. Human/People skills are sorely and sadly missing in a field which deals solely with humankind.

Where is the humane doctor whose oath is to heal? How can one say to the relatives 'There is nothing I can do for him.' Should we believe the doctor and leave? How do we trust our loved ones to these 'caregivers' who do not examine, touch and prod in order to find out what could possibly be wrong?

Standing in an ER for 2 hours where the Medical Officer comes over but once to monitor blood pressure and pulse with an electronic monitor that kept beeping "LOW BATTERY" did not give me any satisfaction that my bro-in-law was looked after. Then we were told we could go home as they would continue to observe him and probably discharge him in the morning.

So we headed home and prayed really hard!

Within 2 hours, we get a call at 4am to say that he can be discharged. Diagnosis - Acute gastritis and is prescribed 3 types of medication where the top one had been discontinued for the past year. Talk about a communication breakdown. Does the doctor not know what is available in the pharmacy and does the pharmacy not tell what is no longer available???? Then they ask for pharmacy and x-ray payment of RM20. We had paid the same amount earlier so when queried what the former payment was for, they couldn't quite decide if it was for x-ray or heart scan. So what were we being charged for?

Something is seriously wrong with our system!

Conclusion? My bro-in-law is at home. Probably still suffering.
The doctor - probably sleeping like a baby with a clear conscience.

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